I am 1,000,000 member and constantly enjoy touring on AA,but U.S. Air isn't any excellent. The staff is rather impolite
I'm holding reservations for flights departing 26 Sep. I booked this flight in June. I'm making use of two vouchers as partial payment for these flights. I despatched the vouchers towards the deal with offered in July.
So base line…..Except you come back to me with some kind of thing to consider, you’ll never ever see me again.
reserving reference MKFCFC I am addressing this letter for you to specific my dissatisfaction about your services with regard to the flights referred to previously mentioned.
I just lately flew an Embraer plane from Dallas to Tyler (flight 2746 on December 29th, 2015.) Considering that the Embraer is a little plane with small leg area, my knees were embedded within the seat again before me, and it had been creating distress for me as well as passenger in that seat. I asked the stewardess (“Ellen) if I could go for the exit isle, where there was much more area. After i questioned she mentioned: “We're going to complete counting heads ahead of we get started participating in musical chairs.†When she completed counting persons, I went ahead and moved to 1 of two Open up seats during the exit isle–I didn’t check with her once more as a result of her impolite reaction The very first time. Ellen came around the public deal with program: “Did you move in to the exit isle? Return to your seat.†I went back again promptly. She ongoing on the PA: “There might be a $ten,000 great, and I am not gonna shell out it.
I've to confess that I was selfishly joyful to be able to book my flight right before your whole other customers and which the agent was equipped to remove the fees.
I planned to vent my stress With all the baggage scenario along with your airline. All the things else was superior, however the way my baggage was handled would make me Believe 2 times just before scheduling with AA once again. I was charged $twenty five Every single way for a single bag, not being told my bag may be carried on for no cost. To add insult for the $50 billed, my bag was weakened on the outside on becoming returned to me.
Get the CEO’s to read about repeat business enterprise and afterwards they are going to realize why They are really constantly not creating the bottom line. I am able to honestly say that I’m hardly ever booking with the airline again. many thanks, Sincerely
three) May five at HPN we experienced to discover chair…female attendant could not thrust passenger up ramp on to airplane, so he walked…..Once we arrived at ORD we had to seek out chair at A further gate….
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about wherever I put my bag in the overhead. It absolutely was an embarrassing moment for me and I frankly did by no means recognize this flight attendant’s exceptionally loud and arrogant Mind-set.
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Bravo to American Airlines for providing the surprise enhance towards your workers. Rather than cowering to your disgruntled passenger on todays La Guardia flight. Because some attendents have been cheerful and wished him an exceptionally Merry Christmas. Truly ?? It’s about time we took again our greatest needs and grumpy men and women just stay off the planes and maintain their thoughts to themselves.
When checking in at IAH, the staff members powering the AA desk were being all chatting and speaking about holiday. They seem irritated that we experienced so many baggage. The this content additional operate was having in their way. This wasn't the way I envisioned to start out my vacation.
No agent in sight. Flight 1583 delayed delayed and delayed without any info or updates supplied by gate agent. what a nightmare